BCBSNC Extends Deadlines for Customers

BCBSNC is taking steps to ensure customers can maintain their coverage and access to care during the COVID-19 public health emergency.

BCBSNC will allow a 30-day extension to pay premiums.  Members are encouraged to notify customer service if they need assistance.  888-206-4697

In addition, 30-day extensions will be added in relation to:

• Claims submissions
• Appeals filing
• Authorization requests
• Additions of newborn and adopted children to a policy

Additional provisions apply.  For more details you can visit BlueCrossNC.com/Coronavirus.

These measures are in accordance with requirements from the North Carolina Department of Insurance following a State of Disaster declaration and are effective March 27th for 30 days.  BCBSNC will continue to monitor for extensions.

If you have a plan through Healthcare.gov and are experiencing an income change, please call me.  I can help you update your application to get a subsidy increase if available.  704-436-4136

Take care,

Tara