Saturday, October 28, 2023

Open Enrollment - New Consumer Protections

Open Enrollment begins November 1st

Now is the time to look at plan options for 2024 and update your household information if you are eligible for the premium tax credit through Healthcare.gov.

The Centers for Medicare and Medicaid have added new protections when working with agents.  Agents must provide a consent form for customers to sign before assisting with enrolling in a marketplace plan.  I will use an E sign option that will be available at the time of our call.  There will also be a confirmation step that what is on the application is correct.  That will need to be verified by you as well. Your agent must store these forms for 10 years and make them available for audit when requested.  This new requirement will help ensure greater transparency when working with health insurance agents and brokers.

If you speak with an agent who does not require this, then they are not in compliance with these new protections.  If you have questions about this or your plan options for 2024, please don't hesitate to reach out to me.

Stay well,

Tara

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