Blue Cross NC Virtual Doctor Visit Incentive

Blue Cross and Blue Shield of North Carolina  (Blue Cross NC) sent emails to members to address concerns about access and affordability due to COVID-19.  One of the highlights included earning a $25 gift card from Blue Rewards when you activate your MDLIVE^® account if you haven't already signed up.  

Excerpts from "Count on the Support of Blue" email.

• Virtual doctor visits are covered the same as face-to-face visits according to your health plan. (This applies to all members.) Virtual visits include appointments with primary care providers, specialists, behavioral health providers and any North Carolina-licensed providers who can deliver services via secure video or telephone.
• Call your doctor to ask about virtual options - or if an upcoming visit or procedure should wait.  It's not just for doctor visits when you're feeling sick.  Ask about virtual options for wellness visits, behavioral health visits and physical therapy, too!
• You also have additional telehealth benefits through MDLIVE^®. Blue Cross NC is waiving cost-sharing (such as deductibles, copays and coinsurance) for services provided through MDLIVE. This includes behavioral health consults.

Many doctors are already encouraging virtual visits due to the COVID-19 outbreak.  If you don’t have a doctor, or your doctor is not set up for virtual visits, take advantage of MDLIVE.  This is a new benefit for 2020 members.  

Visit mdlive.bcbsnc.com — or text “bcbsnc” to MDLIVE (635483) to set up your account with help from Sophie, MDLIVE’s personal health assistant chatbot.  You will earn a $25 gift card from Blue Rewards.

Here are additional resources:

Benefits of Telehealth

COVID-19 Resources for Members

Stay well,

❤

Tara